Accessibility in Bus-Based Public Transport Across European Cities: A Bibliometric and Thematic Review of Bus Stop and Station Infrastructure for Inclusive Urban Mobility

Source abstract

Accessibility in bus-based public transport is essential for inclusive and sustainable urban mobility, yet bus stops and stations are often overlooked compared with vehicle modernization and network planning. This study presents a bibliometric and thematic review of research (2020–2026) on accessibility in bus stop and station infrastructure across European cities. Literature indexed in the Web of Science Core Collection was analyzed using thematic synthesis supported by bibliometric network analysis. A total of 685 publications were examined to identify research trends, barriers, regional differences, assessment methods, and planning implications. The findings show that accessibility is a multidimensional concept shaped by physical design, information systems, user experience, first- and last-mile connectivity, and governance capacity. Persistent barriers include poor boarding interfaces, inadequate maintenance, weak wayfinding, safety concerns, and uneven implementation of accessibility standards. The reviewed studies suggest that evidence of stronger integration and higher user satisfaction is more frequently reported in Northern and some Western European contexts, whereas rural and smaller cities often face lower service accessibility. Emerging topics include real-time passenger information, crowding management, electric buses, and smart mobility technologies. The review concludes that bus stops and stations should be treated as strategic mobility assets. Integrated planning, participatory design, and territorially differentiated policy support are essential to advance inclusive bus-based public transport across Europe.